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Testimonials

It Was Our Best Car Buying Experience Ever

June 23, 2016

Hi Caroline:

It came to my attention that you were in Bloomington today and I tried to call in but they said you were not in yet.

I wanted to let you know that I recently bought a CPO 2013 VW Beetle Convertible for my 16 yo daughter, Emma. It was a great experience, from Jami, to the sales manager to our salesman, in fact, it was our best car buying experience ever. I come from a long line of car people from Detroit, my dad was the general manager for my uncle’s Ford dealership. My grandfathers and uncles worked for GM and Ford. I also bought a custom order Buick Regal from your dealership in Chicago on a GM plan just before relocating to Bloomington.

I had wanted to tell you in person but I guess an email will have to do. As my dad had bought a Mercedes from the previous dealer himself which was the most insulting experience I have ever seen, I am glad you are here and that you have assembled a good team.

I wish you the best of success in Bloomington-Normal, and I have not been quiet about the pleasant experience we had with Grossinger’s. We really needed your presence here. All the best,

Dr. Kirk Noraian

Carmen Abdal-Aziz

Email
July 3, 2013

Please allow me to express my sincere appreciation to you for the excellent service you have provided every time I have brought my vehicle in to your facility. You are and have always been the consummate professional. You are always very respectful, friendly, and extremely patient. You take the time to answer my many questions, explaining things in such a way as to ensure that I understand, without making me feel foolish or clueless. You took the time to learn my name the very first time I came in, and you always treat me as a valued customer. There have been times when, due to poor scheduling on my part, I have brought my car in without calling ahead, and you have been so accommodating. Every time I pick up my car, I would always tell you that you are the BEST. That's not an exaggeration. I really mean it. I tell that to other people also when I speak about you. <...> You are an asset to your company, and I hope that they are aware of that. Once again, I thank you.

Customer Testimonials

Skokie, IL.
March 18, 2013

I have been a customer of Grossinger Autoplex since I purchased my 2007 Pontiac torrent in 2008. At that time I signed up for the Auto Butler program which I have been very satisfied with. My real reason for writing this letter is to compliment you on one of your service staff that I have been dealing with since my purchase of the torrent Mr. Jim Ismiel. He has always been more than courteous, helpful and efficient throughout the years I have been bringing my car in for the Auto Butler service. He is really concerend about what a customer needs, and goes out of his way to provide it. He is a credit to your entire operation; and is the kind of employee that makes a customer want to come back to Grossinger. I hope he will be there for many years to come.

Customer Testimonials

Email
March 18, 2013

I would like to extend my compliments on the excellent manor that was accorded to me on the repair of my 2002 GMC Envoy. Although the cost of repair was $2100.00, I felt that I was treated fairly, and that Jeff Gorman, your assistant service manger instilled confidence in me to proceed with the repairs. He was cordial, informative, and respectful. Jeff kept me informed as to the progress of the repair, and saw to it that I received my car when promised. Grossinger's is fortunate to have an employee like Jeff. My Envoy is running perfectly, and I've noted that my miles per gallon has improved considerably. Please advise the mechanic who worked on my GMC of the fine job he did, and that I appreciated his effort. Sincerely,

Customer Testimonials

Chicago, IL
March 18, 2013

I Am writing to thank you for all of the special attention Johnathan Moscovitch and all your staff gave to my husband and me and to our daughters this past week. When our daughters & friends are ready to buy new cars in the future, we will send them to Grossinger.

Customer Testimonials

image: http://www.grossingerdeals.com/resrc/media/image/17416t/0c29e97d9ac8083ce1b87912c479df87-thumb.jpg
Google Review
March 18, 2013

Sales team was very knowledgeable about their product and extremely friendly throughout the whole process.

Customer Testimonials

Chicago, IL
March 18, 2013

I wanted to take a moment and commend you on a most amazing and valuable team member. Jonathan Moscovich continues to exceed not only my expectations but whom ever I recommend to your company.

Customer Testimonials

Lincolnwood, IL.
March 18, 2013

I just wanted to thank you for your understanding of my situation yesterday regarding my lost keys and the cutting of new ones. Your company is very lucky to have such talented people representing your business!! Thanks again,

Customer Testimonials

Chicago, IL.
March 18, 2013

Grossinger was by far the best car dealer ship experience I have had yet! My salesman was incredibly knowledgeable, friendly and did everything in his power to make sure I felt comfortable and happy before completing my purchase!!

Customer Testimonials

Skokie, IL.
March 18, 2013

It is a pleasure to buy a car without the hassle of haggling and leaving there with a new car and knowing i got a good deal. I would not go anywhere else anymore.

Customer Testimonials

Hammond, IN.
March 18, 2013

I would like to compliment your fine dealership and staff in the license & title dept. They went beyond expectations to make sure I had temp license stickers in a professional manner even when the state of Indiana was holding up my license plates

Customer Testimonials

Illinois
March 18, 2013

Dear Ms. Grossinger, Your GM Alex was extremely attentive to me, I was very impressed & pleased. Thank you!

Customer Testimonials

Glenview, IL
March 18, 2013

Dear Ms. Grossinger, Not that you don't know it, but you have the BEST group of guys in your service dept that I have ever worked with. I had to return several times to get serviced, I always left on a positive note.

Customer Testimonials

CEO
March 18, 2013

Dear Ms. Grossinger, Sincere thanks for you sponsorship of our Evening of Appreciation Event. Your sponsorship of our event strengthens this effort and I am very grateful. Sincerely,

Customer Testimonials

Gastro-Intestinal Research Foundation
March 18, 2013

Dear Ms. Grossinger, On behalf or the Gastro-Intestinal Research Foundation, I want to thank the Sam & Sarah Grossinger Foundation for the generous donation. Your support is deeply appreciated. Sincerely,

Customer Testimonials

image: http://www.grossingerdeals.com/resrc/media/image/17415t/51ea70328b0da831b4f45e3d72f21358-thumb.jpg
for autistic kids FOUNDATION
March 18, 2013

Dear Ms. Grossinger, We want to thank you for donating a Hole-In-One Chevrolet Corvette for our 9th Annual Autistic Kids FOUNDATION Golf Benefit. Thanks again, we truly appreciate your generosity.

Customer Testimonials

Chicago Bontanic Garden
March 18, 2013

Dear Ms. Grossinger, Thank you so much facilitating loan of the new Chevy van for our Green Youth Farm and Windy City Harvest Programs. it provides much needed transportation of staff and materials to locations throughout the Chicago area. With warm thanks,

Customer Testimonials

Chicago Bontanic Garden
March 18, 2013

Dear Ms. Grossinger, Thank you again for your generosity to loan the new Chevy van to the Garden. We greatly value your support of the Garden's community gardening programs. Thank you again for everything.

Customer Testimonials

Chicago, IL
March 18, 2013

Dear Ms. Grossinger, I am writing to commend one of your Service Advisors, John Kinser. He provided service beyond the call to me and I wanted to let you know how pleased I am that I purchased my new Yukon from your Autoplex. Kindest regards,

Customer Testimonials

Chicago
March 18, 2013

Dear Ms. Grossinger, Thank you so much for all of your help with my new pre-owned GMC Envoy. Jonathan Moscovich was amazing and went the extra mile in finding me the exact vehicle I was looking for. Sincerely,

Customer Testimonials

Carol Stream
March 18, 2013

Dear Ms. Grossinger, I wanted to express our appreciation for the outstanding service at your Lincolnwood dealership. The personal care and attention that we received will always be remembered. Sincerely,

Customer Testimonials

Carpentersville
March 18, 2013

Dear Ms. Grossinger, I wanted to offer my appreciation and thanks for the level of service and hard work shown by Mike Mallett with my recent GMC Acadia purchase. I always give credit where credit's due and he definitely deserves it for this sale! Sincerely, Dante

Customer Testimonials

Chicago
March 18, 2013

Dear Ms. Grossinger, I am writing this letter to express to you my sincere appreciation for yet another wonderful experience that I had in purchasing a used vehicle through your Dealership. I have been a long time customer of Grossinger, now having purchased my eleventh vehicle. Sincerely,

Customer Testimonials

March 18, 2013

I had my car serviced and you have one of the nicest people. John and Jim were wonderful and [the] kid who washed my car for me was very kind. It was a pleasure to get my service and appreciate it. You have a wonderful team. Very friendly and all smiles worth the wait. You don't get that these days!

Customer Testimonials

Hazel Crest, IL
March 18, 2013

[Thank You Card] for Carlton King for the find and outstanding job that he did for our family from start to finish. Thanks for the phone calls to see how my wife enjoyed her Buick Regal - She Loves It!!! We look forward to seeing you when we come in for service. Excellent Service Department.

Customer Testimonials

image: http://www.grossingerdeals.com/resrc/media/image/17412t/4bbc5ed58b666b996cb97477ca4d2a5f-thumb.jpg
Google Review
March 18, 2013

My husband and I bought our Buick lacrosse at grossinger and we defiantly love the car it runs smooth and has excellent features . The staff are always nice every time we come . We wouldn't go anywhere else.

Customer Testimonials

Chicago, IL.
March 18, 2013

I wanted to let you know how pleased I was with the experience I had at Grossinger. This helped to make my decision easy and know that Grossinger is where I should be! I appreciate all your staff has done thus far to make this purchase and experience easy and painless.

Customer Testimonials

President - Gastro-Intestinal Research Foun
March 18, 2013

Dear Ms. Grossinger, On behalf or the Gastro-Intestinal Research Foundation, I want to thank the Sam & Sarah Grossinger Foundation for the generous donation. Your support is deeply appreciated. Sincerely,

Customer Testimonials

Chicago, IL
March 18, 2013

Dear Ms. Grossinger, I would like you to know that I found the service I received to be exceptionally good. I will have no trouble recommending your company to my friends and business associated. Best regards,

Customer Testimonials

Chicago
March 18, 2013

Dear Ms. Grossinger, Last month I purchased a new Buick LaCrosse from your dealership. I would like to commend Ryan George for his exceptionally good customer care. Sincerely,

Customer Testimonials

Chicago
March 18, 2013

Dear Ms. Grossinger, I am writing from Chicago and I want to thank you for helping me with a problem with my 2003 Buick. You restored my faith in humankind. My steering wheel was replaced at Grossinger Motors and they are a great group of people. Sincerely,